According to a MacRumors report, new iPhone 14 users facing activation issues may need to restore iOS 16.0.1 on a Mac or PC to fix the bug and fully activate their new devices.
The company sent a memo to customers saying, “There is a known issue with iOS 16 that could affect device activations on open Wi-Fi networks.”
The tech giant said there are currently no official fixes and that support staff should “not make a repair (case) for the problem”.
In a separate support update, the company said that if you have a problem with Messages or FaceTime after setting up your new iPhone, “update to the latest version of iOS to fix the problem.”
“iMessage and FaceTime may not be able to complete activation on iPhone 14 and iPhone 14 Pro. To fix this, you need to update to the latest version of iOS,” Apple said.
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The new Apple 14 Series and Apple Watch Series 16 went on sale worldwide on Friday, including in India.
Interested parties can now purchase iPhone 14, iPhone 14 Pro, Apple Watch Series 8, and Apple Watch SE from Apple Authorized Resellers and Apple Store Online.
iPhone 14 Pro and iPhone 14 Pro Max are available in dark purple, silver, gold and space black with storage capacities of 128 GB, 256 GB, 512 GB and 1 TB.
The Pro models feature the Always-On display, Crash Detection, Emergency SOS via satellite and an innovative new way to receive notifications and activities with the Dynamic Island.