OnePlus 8 & 9 ‘Wireless settings keep stopping’ issue

OxygenOS 13 update added more stability and reliability. Performance has been significantly improved to provide a seamless mobile gaming experience.

However, it turns out that the update is not fully baked at this point as users are having a problem with it.

OnePlus 8 and 9 ‘Wireless settings keep stopping’ issue

Multiple OnePlus 8 and 9 users are reporting an issue where the Bluetooth function functions abnormally (1,2,3,4,5).

OnePlus 9 Wireless Settings keeps stopping
Source (click/tap to view)

According to affected users, the phone connects via Bluetooth to devices that are already paired.

However, when they try to pair their OnePlus 8 and 9 smartphones with a new device, the Bluetooth settings crash. A prompt will be displayed saying ‘Wireless settings keep stopping’.

Users discovered this issue with the OxygenOS 13 (Android 13) upgrade, and it was quite inconvenient as Bluetooth functionality is one of the most used features.

I noticed after my OOS 13 upgrade that my settings app crashed when I tried to open the Bluetooth settings. I have since done a factory reset and now my Bluetooth settings menu works fine but I still can’t connect my WHOOP.

Hello since the update to Android 13 my One Plus 8 Pro can no longer show my Bluetooth wireless settings. Indeed, the wireless settings crash. Can someone help me?

Troubleshooting methods such as force-closing the application and restarting the device also do not seem to resolve this issue.

Issue confirmation

Thankfully, the head of the OOS Operations Team has acknowledged the issue for the OnePlus 8 and 9 devices and said the developers are working on a fix. However, no ETA was issued.

One Plus Bluetooth connection problem

Possible solution

For now, there is a possible solution that involves installing ‘Wireless Earphones’. To do this, follow these steps:

1. Go to settings
2. Applications
3. Restore system apps
4. Install “Wireless Earphones” and reboot your phone.
5. If the problem still cannot be solved, please update “Wireless Earphones” in the Google Play Store

We hope that the solution for OnePlus 8 and 9 users experiencing the “Wireless settings keep stopping” issue will be delivered soon as it interferes with the Bluetooth functionality of their smartphones.

That said, we will keep an eye on the latest developments in this area and provide you with all relevant information. So keep an eye on PiunikaWeb.

Remark: We have more stories like this in our dedicated OnePlus section, so be sure to follow them too.

PiunikaWeb started out as purely an investigative technology journalism website with an emphasis on ‘breaking’ or ‘exclusive’ news. In no time, our stories were picked up by Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Go here.