Reset Alexa on your Amazon Echo device – Phandroid

From time to time, our gadgets can run into issues where they do things they shouldn’t, or don’t do things they should. There are several reasons why this can happen and there could be a multitude of possible solutions and what not but sometimes a reset may be necessary.

If you happen to have an Amazon Echo device with Alexa and you run into issues and need to reset it, or maybe you’re planning to sell it or give it away to someone and you want to factory reset it, it’s actually really easy and this is what you need to know.

Reset echo with the Alexa app

  1. Launch the Amazon Alexa app (download for iOS or Android if you haven’t already).
  2. At the bottom of the app, tap “Devices”
  3. Tap “All Devices”
  4. Tap the device you want to reset
  5. Tap the gear icon in the top right corner of the app
  6. Scroll down to the “Registered to” section and tap “Sign Out”
  7. Confirm your selection

Your Alexa device will be removed from your Amazon account and reset. Repeat the steps above if there are additional Alexa devices you want to reset.

Reset echo from internet

If for some reason you don’t have the Alexa app installed on your phone or if you just want an alternative method to reset your Echo device, you can actually do it over the internet.

  1. On your computer, go to Amazon’s Alexa website
  2. Log in to your Amazon account if you haven’t already
  3. Click on “Settings” in the left sidebar
  4. Under devices, click the Alexa device you want to reset
  5. Under the About section, click the “Unsubscribe” button
  6. Click “Deregister” again when prompted to confirm

Similar to the app method above, your Alexa device will now be removed from your Amazon account and will be reset after you confirm the unsubscribe. Keep in mind that once a device has been signed out and reset, you will need to add it again if you want to continue using it.